Please read these Terms & Conditions carefully before registering an account or using any service on the apkh89 platform. By accessing or using the platform, you agree to be bound by these terms in full.
These Terms & Conditions govern the relationship between apkh89 ("the Platform", "we", "us", "our") and any individual who registers an account or accesses the apkh89 platform ("Member", "you", "your"). These terms constitute a legally binding agreement. If you do not agree to any part of these terms, you must not register or use the platform.
In these Terms & Conditions, the following terms shall have the meanings set out below unless the context requires otherwise:
By registering an account on the apkh89 platform, accessing any page of the platform, or placing any bet or wager, you confirm that you have read, understood, and agree to be bound by these Terms & Conditions in their entirety, together with our Privacy Policy and Responsible Gaming Policy, which are incorporated herein by reference.
These terms apply to all services provided by apkh89, including but not limited to the Sportsbook, Casino Services, scratch cards, Capsa Susun, and any future products added to the platform. Continued use of the platform following any amendment to these terms shall constitute acceptance of the revised terms.
Important: If you do not accept these Terms & Conditions in full, you must immediately cease using the apkh89 platform and close your account by contacting our support team via Live Chat or by emailing [email protected].
To register and maintain an account on the apkh89 platform, you must meet all of the following eligibility requirements at the time of registration and on a continuing basis throughout your membership:
apkh89 reserves the right to request documentary evidence of eligibility at any time, including government-issued photo identification (such as an Indonesian National Identity Card — KTP), proof of address, and proof of payment method ownership. Failure to provide satisfactory documentation within a reasonable timeframe may result in account suspension or closure and forfeiture of any bonus balances.
21+ Only: Registering on behalf of a person who does not meet the eligibility requirements — including age — is strictly prohibited and constitutes a material breach of these Terms & Conditions. apkh89 will void all bets and confiscate all winnings associated with any ineligible account.
Each individual may hold only one (1) active account on the apkh89 platform. Creating duplicate, multiple, or secondary accounts — whether under your own name or under a different name or identity — is strictly prohibited and will result in the immediate closure of all associated accounts and forfeiture of all balances and pending winnings.
When registering, you must provide accurate, complete, and current information. The registration form requires, at minimum, a valid username, a secure password, a working email address, and a valid Indonesian mobile phone number for OTP verification. You agree to keep this information current and to notify apkh89 promptly of any changes by contacting customer support.
apkh89 operates a Know Your Customer (KYC) verification process. Full account verification is required before any withdrawal can be processed. KYC documentation typically includes:
KYC documents are reviewed within one (1) business day. apkh89 may request additional documentation if the initial submission is unclear or insufficient. All KYC data is processed in accordance with our Privacy Policy.
You may request closure of your account at any time by contacting our support team via Live Chat or email. Upon closure, any remaining Wallet balance that has met the minimum withdrawal threshold and passed KYC review will be returned to your registered payment method. Bonus balances that have not completed their wagering requirements will be forfeited upon account closure.
You are solely responsible for maintaining the confidentiality of your apkh89 username and password. apkh89 will never ask for your password via Live Chat, email, WhatsApp, or any other communication channel. Any activity conducted through your account — including bets placed, withdrawals requested, and bonus claims made — will be treated as having been authorized by you.
apkh89 strongly recommends enabling two-factor authentication (2FA) via SMS OTP, available in Account Settings after login. We also recommend using a unique password not shared with any other service, and logging out of the platform when using shared or public devices.
If you suspect unauthorized access to your account, you must contact apkh89 support immediately via Live Chat (available 24/7) or by emailing [email protected]. apkh89 may temporarily suspend your account pending investigation. apkh89 is not liable for losses resulting from unauthorized access caused by your failure to maintain reasonable account security practices.
All deposits to the apkh89 platform must be made in Indonesian Rupiah (IDR) via one of the supported payment methods. Accepted methods include bank transfers to BCA, BRI, BNI, Mandiri, and CIMB Niaga, as well as digital e-wallet transfers via OVO, DANA, GoPay, and ShopeePay. Minimum deposit amounts and any applicable processing times are displayed in the Cashier section at the time of deposit.
Deposits must be funded from a payment account registered in your own name. Third-party deposits — including deposits made using payment accounts belonging to another person — are strictly prohibited and will result in account suspension pending investigation. apkh89 reserves the right to return funds to the source account and close the Member's account in such cases.
Fast Deposits: apkh89 processes IDR deposits in real time for all supported e-wallets. Bank transfer deposits are typically credited within 2–5 minutes during standard banking hours (WIB). Deposits made outside Indonesian banking hours may take longer to confirm.
Withdrawal requests are processed to the same payment method used for the most recent deposit, subject to the KYC verification requirements set out in Clause 4.2. The minimum withdrawal amount is displayed in the Cashier section and is subject to change at apkh89's discretion with reasonable notice.
Withdrawals are processed within one (1) business day for verified accounts. Processing times may be extended during Indonesian public holidays, including Idul Fitri, Idul Adha, and Indonesian Independence Day (17 August). apkh89 will notify affected Members of any extended processing windows via the platform announcement system or Live Chat.
apkh89 reserves the right to conduct additional security checks before processing any withdrawal, particularly where the amount is significantly larger than the Member's historical average withdrawal or where unusual account activity has been detected. Such checks are conducted in the interest of Member security and fraud prevention.
All transactions on the apkh89 platform are processed in Indonesian Rupiah (IDR). apkh89 does not charge platform-side fees on standard deposits or withdrawals; however, your bank or e-wallet provider may apply their own transaction fees, which are outside apkh89's control. apkh89 is not responsible for fees levied by third-party payment providers.
apkh89 offers a range of promotional bonuses, including welcome bonuses, reload bonuses, cashback offers, free bet credits, and seasonal promotions timed to the Indonesian cultural calendar (including Idul Fitri, Ramadhan, and Indonesian Independence Day). All bonuses are subject to the specific terms published in the relevant promotional announcement, which take precedence over these general bonus terms where they conflict.
Unless explicitly stated otherwise in a specific promotion's terms, all bonuses are subject to a wagering requirement before the bonus balance or any winnings derived from it may be withdrawn. The applicable wagering multiplier, eligible games, time limit, and minimum odds threshold are stated in each promotion's terms. Members are responsible for reading and understanding these terms before claiming any bonus.
apkh89 uses automated monitoring systems to detect patterns consistent with bonus abuse, including but not limited to: placing opposing bets across multiple accounts to guarantee a bonus conversion, systematic low-risk wagering strategies designed solely to fulfil wagering requirements rather than genuine play, and use of VPN or proxy services to circumvent geographic or eligibility restrictions. Where bonus abuse is detected, apkh89 reserves the right to void the relevant bonus, cancel associated bets, and close the Member's account without prior notice.
All bets and wagers placed on the apkh89 platform are subject to the specific rules applicable to the relevant product: Sportsbook rules govern football, badminton, e-sports, and all other sports markets; Casino rules govern live dealer games and slot titles; game-specific rules govern Scratch Cards and Capsa Susun. These rules are accessible within each respective game or betting section of the platform.
apkh89's Sportsbook covers BRI Liga 1, EPL, La Liga, Serie A, Bundesliga, UEFA Champions League, FIFA World Cup, AFF Cup, badminton events including the Indonesia Open and Thomas Cup, and e-sports tournaments including Mobile Legends MPL Indonesia and Free Fire. Markets include match result, Asian handicap, over/under, and in-play live betting. Minimum and maximum stake sizes per market are displayed at the time of bet placement.
In the event of a void, abandoned, or postponed match, all affected bets will be settled according to the Sportsbook rules applicable to that event type. apkh89 reserves the right to void bets where odds were published due to a manifest error (palpable error rule).
Casino Services on the apkh89 platform are provided in partnership with certified third-party game studios. Game outcomes are determined by certified random number generators (RNGs) for slots and electronic table games, and by live dealer dealing procedures for Evolution Gaming, Pragmatic Play Live, and other live studio tables. Return-to-Player (RTP) percentages for all slot titles are available from the game information panel within each title.
Capsa Susun (Indonesia's traditional Big Two card arrangement game) and Scratch Cards are governed by the individual game rules displayed within each game interface. By launching and playing any game, you confirm you have reviewed the applicable rules.
The following conduct is strictly prohibited on the apkh89 platform. Engaging in any prohibited conduct may result in immediate account suspension, forfeiture of all balances (including real-money balances), and a permanent ban from the platform, at apkh89's sole discretion:
apkh89 is committed to promoting responsible gaming and providing tools that enable Members to maintain control of their gambling activity. The following tools are available to all registered Members directly through Account Settings:
If you believe your gambling is causing harm to yourself or others, please visit our full Responsible Gaming page or contact our support team immediately via Live Chat. Our Indonesian-speaking agents are available 24/7. apkh89 is a 21+ platform.
All content on the apkh89 platform — including but not limited to the apkh89 brand name, logo, website design, text, graphics, software, game interfaces, and promotional materials — is the property of apkh89 or its licensors and is protected by applicable intellectual property laws. Nothing in these Terms & Conditions grants you any license or right to use, reproduce, distribute, or create derivative works from any apkh89 intellectual property without prior written consent.
Game content provided by third-party studios including Evolution Gaming, Pragmatic Play, PG Soft, NetEnt, Microgaming, Habanero, and Spribe remains the intellectual property of those respective studios. apkh89 operates these games under valid licensing agreements.
To the fullest extent permitted by applicable law, apkh89 and its directors, officers, employees, agents, and technology partners shall not be liable for any of the following:
In all cases where apkh89's liability is established, the maximum aggregate liability of apkh89 to any Member in respect of any single claim or series of related claims shall not exceed the total net deposits made by that Member to the apkh89 platform in the 30-day period immediately preceding the event giving rise to the claim.
Some jurisdictions do not permit the exclusion or limitation of certain types of liability. Where such limitations are not permitted under applicable law, the above exclusions apply only to the maximum extent permitted in your jurisdiction.
apkh89 reserves the right to amend, update, or replace these Terms & Conditions at any time. Where changes are material — for example, changes to eligibility requirements, deposit and withdrawal policies, or bonus terms — apkh89 will provide reasonable advance notice via a platform-wide announcement banner or a notification sent to the email address associated with your account.
The "Last Updated" date displayed at the top of this page will be revised to reflect the date of the most recent amendment. Your continued use of the apkh89 platform following the effective date of any amended terms constitutes your acceptance of those amended terms. If you do not accept the amended terms, you must close your account before the effective date of the changes.
These Terms & Conditions are governed by and construed in accordance with the laws of the jurisdiction in which apkh89 holds its international gaming license. To the extent consistent with applicable law, you agree that any dispute arising out of or in connection with these terms or your use of the apkh89 platform shall first be submitted to apkh89's internal dispute resolution process, initiated by contacting [email protected] with a written description of the dispute.
apkh89 will acknowledge all formal dispute submissions within two (2) business days and aim to reach a final resolution within fifteen (15) business days. Where a dispute cannot be resolved through the internal process, the parties agree to pursue resolution through binding arbitration in accordance with internationally recognized arbitration rules, with proceedings conducted in English.
Nothing in this clause limits any statutory rights you may have as a consumer under the laws of Indonesia. Users resident in Indonesia are responsible for ensuring their use of the platform complies with applicable local regulations.
If you have questions about these Terms & Conditions, wish to report a potential breach, or need to submit a formal dispute, please contact the apkh89 support team using the details below. All contact details are provided as plain text — they are not clickable links.
For responsible gaming emergencies or if you need to activate self-exclusion urgently, please contact Live Chat and request the Responsible Gaming team directly. All such requests are handled with priority and in strict confidence.
apkh89's Terms & Conditions are designed to protect both Members and the platform — ensuring fair play, secure transactions, and transparent rules for every player across Indonesia.
Membership is open to residents of Indonesia aged 21 and above with full legal capacity. Age and identity verification is enforced to protect both Members and the integrity of the platform.
Every deposit and withdrawal is processed in Indonesian Rupiah with no platform-side currency conversion fees. BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, and ShopeePay are all supported.
All bonuses on apkh89 are published with clear wagering requirements, eligible game lists, time limits, and minimum odds. No hidden conditions — every term is displayed before you claim.
apkh89 enforces TLS 1.3 encryption on all connections, hashed credential storage, and optional SMS OTP two-factor authentication. Members are encouraged to enable 2FA in Account Settings.
Deposit limits, session reminders, cooling-off periods, and self-exclusion are standard tools available to every Member — accessible directly in Account Settings without a support request.
All formal disputes are acknowledged within two business days and resolved within fifteen. Indonesian-speaking Live Chat agents are available around the clock for immediate assistance during WIB hours.
If you need clarification on any part of these Terms & Conditions, our support team is available around the clock via Live Chat. Ready to play? Create your apkh89 account and explore everything the platform has to offer. 21+ only — please gamble responsibly.